Keep what serves your business. Hide what doesn’t.
Phenera is a complete operating system that reshapes itself around your company—then securely connects the work you share with customers, suppliers, service providers, and partners. Every capability has a clear purpose, and your team decides what belongs in its workspace.
Phenera8active capabilities
Configure this example
Every switch changes the workspace—not the integrity underneath it.
Turn capabilities off to see how Phenera contracts around the way this company chooses to operate.
●Always underneath: permissions, audit history, customer isolation, and release control.
Recognizable expansions
Add a capability—and see the work it brings with it.
Expansions connect to the same people, records, documents, and decisions already inside the Core. Nothing becomes another island.
01
Operations expansion
Field Service
Dispatch work, assign internal or supplier technicians, capture photos and forms offline, submit a Field Service Report, and trigger invoice readiness with complete evidence.
Scheduling and assignments
Equipment and site history
Offline mobile evidence
Customer-ready service reports
02
Supply expansion
Supplier Operations
Request quotes, compare responses, manage line-level markup, release purchase orders, track drop shipments, and resolve exceptions.
03
Experience expansion
Customer Portals
Give each downstream customer a branded place to find documents, complete forms, communicate, and follow the work you share with them.
04
Connection expansion
Accounting + Integrations
Keep Phenera as the operational truth while connecting posted accounting, payroll, communication, and industry systems through governed adapters.
Powerful alone. Transformative together.
Your complete business system. Connected when it matters.
Phenera never depends on another company using it. But when two Phenera businesses choose to connect, the work between them stops being email, re-entry, and reconciliation.
Your businessCoreIndependent Phenera
Supplier operations
Purchase orders
Service coordination
Accounts payable
Both companies approve the connection
RFQQuote request
Purchase orderSales order
Service assignmentField Service job
Shipment + FSRFulfillment evidence
Supplier invoiceCustomer invoice
Signed, scoped, versioned, and attributable
Connected businessCounterpartyIndependent Phenera
Customer opportunities
Sales orders
Field Service
Accounts receivable
Restricted participation
Invite participation without surrendering your boundary.
An external business receives only the records, documents, and actions deliberately shared through the portal. Your organization retains the operational record, and every external action remains attributable.
Phenera Connect
One transaction. Two native business views. Zero duplicate entry.
One business's purchase order can become the connected business's sales order. Each side works from its own system while approved acknowledgements, fulfillment evidence, and invoices move between them. Neither business enters the other's database.
The Phenera Community
One company’s good idea can become everyone’s optional advantage.
A customer solves a real operating problem. Phenera reviews the pattern, removes private context, proves compatibility, and makes the capability available. Every company chooses whether—and when—to adopt it.
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Private by default. Contributions are anonymous unless a company explicitly wants attribution. No customer’s update silently changes another customer’s system.
01
A real need appearsA customer proposes an improvement from inside its own workflow.
02
Phenera makes it reusablePrivate context is removed; security, compatibility, and value are reviewed.
03
The Community can discover itThe capability explains what it does, what it requires, and who it may help.
04
Each company adopts independentlyPreview, approve, and release it only into the customer instance that wants it.
Visual Feedback
Connect this result to the service report
↗
What I think you mean
When this form is approved, include its result in the Field Service Report.
That’s rightNeeds changesHuman review
Show it. Discuss it. Improve it.
Your users never have to explain a screen from memory.
Capture what they see, draw directly on it, describe the outcome, and rank the impact. Phenera AI reflects the request back in plain language and creates a safe clickable example before anyone agrees to build.
Visual contextScreenshots, drawing, text, arrows, shapes, redaction, and multiple captures.
Exact agreementThe user sees what the AI understood and can correct it before scope is accepted.
Human observationWhen AI cannot get it right—or the request is sensitive—Phenera steps in with scoped access.
Governed deliveryAgreement starts validation and preview. It never silently changes production.
PheneraControl Plane
Routes configuration not customer data
DedicatedPinned release
DatabaseStorageConfig
DedicatedPinned release
DatabaseStorageConfig
DedicatedPinned release
DatabaseStorageConfig
Independent data boundary
Independence is architectural
Your instance. Your configuration. Your release path.
Phenera manages the product, but every company receives a dedicated operational environment. An update for one customer cannot ripple into another. Labels can change without changing logic. Customer data remains customer data.
DedicatedOperational database, storage, configuration, and AI namespace per customer.
AttributableSeparate user identities, permissions, approvals, and immutable audit evidence.
ReversibleConfiguration and releases are versioned, independently pinned, and designed to roll back.
One system. Shaped by you.
Your business. Fully connected. Entirely your own.
Choose what belongs in the Core, unlock what adds value, and connect only the work both sides approve. Phenera remains yours as it grows.